Returns & Exchanges

Sometimes things don't work out quite as expected. We're here to help.

We want you to feel confident shopping with Tiny Tides & Co. While we carefully select every product we carry, we understand that sometimes a different size, color or item might work better.

Here's everything you need to know about returns and exchanges.

Exchanges & Store Credit

We accept exchanges or returns for store credit on eligible items within 7 days of delivery.

To qualify, items must be:

Unused, unworn and unwashed.
In their original condition, with tags attached and original packaging intact.
Accompanied by proof of purchase.

This includes nursing bras and unopened breast pads, provided they meet the conditions above.

Exchanges are subject to product availability. If your preferred item isn't available, we can offer store credit for an eligible return.

We do not offer refunds for change-of-mind purchases.

Items We Cannot Accept for Change-of-Mind Returns

For hygiene and safety reasons, the following items are not eligible for change-of-mind returns or exchanges:

Postpartum underwear and other intimate apparel, excluding eligible nursing bras.
Breast pads with opened packaging.
Pacifiers, bottles and feeding accessories.
Skincare, creams, balms, sprays and other personal-care products.
Opened or used hygiene products.
Gift cards.
Clearance and final-sale items.

These exclusions do not affect your rights if an item is defective, damaged, unsafe or incorrectly supplied.

Damaged, Defective or Incorrect Items

Something not quite right with your order? Please let us know as soon as possible.

Contact us with your order number, a description of the issue and photographs where possible.

We'll review the matter and arrange an appropriate resolution, which may include a replacement, exchange or refund, depending on the circumstances and your rights under applicable law.